Refund policy

30-day returns

You have 30 days after your order arrives to request a return. To qualify, items must be unused and in their original packaging, with proof of purchase.

To start a return, email us at hello@tillfailurefit.com. If your return is accepted, we'll email you a return shipping label to print, plus instructions. Return shipping is paid by you: the label cost is taken out of your refund. Items sent back without first requesting a return won't be accepted.

Damaged or wrong items

Please check your order when it arrives. If anything is defective, damaged or not what you ordered, email us right away and we'll make it right, including free return shipping.

Exchanges

The fastest way to get something different is to return the item you have and, once the return is accepted, place a new order.

Refunds

We'll let you know once we've received and inspected your return. If it's approved, we'll refund your original payment method within 10 business days. Your bank or card company may take a few extra days to post it. If more than 15 business days have passed since we approved your return, email hello@tillfailurefit.com.